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1.1

They stopped delivering and I thought nothing of it till 2 years later I get a notice that I'm being sent to collections for the early cancellation fee. Customer service was AWFUL.

I refused to pay unless they could produce the contract because I know myself- I would 100% never have signed up for it if there was a cancellation fee. Just found my contract. The salesperson had crossed out the cancellation fee.

I've tried them a few times over the past 15 years and every time it's a bad one. One time in particular I signed up because they promised dye-free items.

But it was a complete lie.

Another time it was for a promotion and the salesperson promised things had changed. I'm never getting sucked into this crap again!

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: apology and stop predatory sales. Keep current customers happy! It's easier and cheaper than getting new ones!.

Location: 531 S 1325 W St, Orem, UT 84058, USA

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